Terms of service

Terms of Service

Effective Date: July 6, 2026

Welcome to AutoFamily. These Terms of Service ("Terms") govern your access to and use of our website, products, and services. By visiting our website or purchasing products from AutoFamily, you agree to be bound by these Terms.

If you do not agree with any part of these Terms, please do not use our website.

1. General

AutoFamily provides automotive accessories and related products through our online store. We reserve the right to update, modify, or discontinue any part of our website, products, or services at any time without prior notice.

2. Eligibility

By using our website, you confirm that:

  • You are at least 18 years of age or have permission from a parent or legal guardian.

  • The information you provide is accurate and complete.

  • You will use the website only for lawful purposes.

3. Products and Pricing

We make every effort to ensure that product descriptions, specifications, pricing, and images are accurate.

However:

  • Product colors may vary depending on your device display.

  • Prices may change without prior notice.

  • Product availability is subject to stock.

  • We reserve the right to correct pricing or description errors at any time.

4. Orders

After placing an order, you will receive an order confirmation.

AutoFamily reserves the right to:

  • Accept or reject any order.

  • Cancel orders suspected of fraud or unauthorized activity.

  • Limit quantities purchased by any customer.

If your order is cancelled after payment, a full refund will be issued.

5. Payments

All payments must be made using the payment methods available on our website.

Orders will only be processed after successful payment verification where applicable.

6. Shipping

Shipping times are estimates and may vary due to courier delays, weather conditions, public holidays, or circumstances beyond our control.

AutoFamily is not responsible for delays caused by shipping carriers.

7. Returns and Refunds

Returns and refunds are governed by our Return & Refund Policy.

Customers may request a return within 7 days of receiving eligible products, subject to the conditions outlined in that policy.

8. Warranty

Unless explicitly stated on a product page, AutoFamily does not provide additional warranties beyond those offered by the product manufacturer.

9. Intellectual Property

All website content, including but not limited to:

  • Logos

  • Images

  • Product descriptions

  • Graphics

  • Videos

  • Text

  • Website design

is the property of AutoFamily or its licensors and is protected by applicable intellectual property laws.

You may not copy, reproduce, distribute, or use any content without prior written permission.

10. Prohibited Use

You agree not to:

  • Use the website for unlawful purposes.

  • Attempt to hack or disrupt website operations.

  • Upload malicious software or viruses.

  • Use automated systems to scrape website data.

  • Infringe upon the rights of others.

  • Submit false or misleading information.

Violation of these Terms may result in suspension or termination of your access.

11. Limitation of Liability

To the fullest extent permitted by law, AutoFamily shall not be liable for any indirect, incidental, special, or consequential damages arising from:

  • Use of our website.

  • Purchase or use of our products.

  • Delays in delivery.

  • Website interruptions.

  • Technical errors.

Our maximum liability shall not exceed the amount paid for the product in question.

12. Indemnification

You agree to indemnify and hold AutoFamily harmless from any claims, damages, liabilities, losses, or expenses arising from your misuse of the website or violation of these Terms.

13. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

14. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of the Islamic Republic of Pakistan.

Any disputes arising under these Terms shall be subject to the jurisdiction of the competent courts of Lahore, Pakistan.

15. Changes to These Terms

We reserve the right to update or modify these Terms of Service at any time.

Changes become effective immediately upon being posted on this page. Continued use of our website after changes are posted constitutes your acceptance of the revised Terms.

16. Contact Information

If you have any questions regarding these Terms of Service, please contact us:

AutoFamily

Address: Shop #12, LG Sunny Plaza, Near Gulistan Cinema, Montgomery Road, Fazian Poshish Center, Lahore 55110, Pakistan

Email: m.arslanmalik29@gmail.com

Phone / WhatsApp: +92 306 7778558

Thank you for choosing AutoFamily. We appreciate your trust and look forward to serving you with quality automotive accessories and excellent customer service.